Bright Home Energy logo

Privacy policy

Effective May 28, 2025

This Privacy Policy for Bright Home Energy, LLC (“Company,” “we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share your personal information when you use our services (“Services”), such as when you:

  • Visit our website at https://brighthomeenergy.com or any site that links to this policy

  • Engage with us in related ways, including sales, marketing, or events

If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at [email protected].

 

A. Introduction

Bright Home Energy, LLC is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information.

B Information We Collect

1. Personal Information:
We may collect personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Any other data submitted via forms or inquiries

2. Non-Personal Information:
We automatically collect non-identifying information for analytics, including:

  • IP address

  • Browser and operating system

  • Device details (e.g., screen resolution)

  • Pages visited and time on site

  • Referring URLs


C. How We Use Your Information

We use your information for purposes including:

  • Providing and improving our Services

  • Responding to inquiries and offering support

  • Processing transactions and delivering services

  • Sending promotional messages (with consent)

  • Analyzing usage trends and behavior

  • Meeting legal and regulatory obligations


D. Sharing Your Information

We do not sell or rent your personal data. We may share it only:

  • With trusted third-party providers helping us operate the business (e.g., hosting, CRM, marketing tools)

  • For legal compliance, such as responding to subpoenas or law enforcement requests

  • In a business transfer, such as during mergers, acquisitions, or asset sales.


E. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your experience. You may configure your browser to refuse cookies or alert you when cookies are being sent.


F. Data Security

We implement appropriate security safeguards to protect your personal data. While we strive for security, no system is 100% foolproof.


G. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct or delete your information

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

To exercise your rights, contact us at [email protected].


H. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.


I. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children.

J. Text Message Disclosures (A2P 10DLC Compliance)

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • All mobile opt-in data and consent will not be shared with any third parties.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to cancel at any time.

  • Carriers are not liable for delayed or undelivered messages.

K. Changes to This Privacy Policy

We may revise this policy periodically. Updates will be posted on this page with a new “Effective Date.”

Contact Us

If you have questions or concerns about this policy, contact us at:

Email: [email protected]
Mailing Address:
Bright Home Energy, LLC
4675 E Cotton Center Blvd
Phoenix, AZ 85040